Having great difficulty getting Linux to Install and see Win-tv DualHD

Daniel Morgan

Hi all, I'm really struggling to get my Ubuntu converted HP elite desk 800 g1 to install the relevent drivers and firmware for my usb tuner card. It supports Linux but all guides spiral out of control stating that one guide is outdated, leading to another guide that doesn't work etc. I've installed a supported Ubuntu OS according to the manufacturer website but all commands on their website and GitHub sites don't work.

I installed Tvheadend through snap instead of manually as that too wouldn't work.

I've uploaded photos to help show you what I have installed and will hopefully help you with how to solve this issue or provide a known working up to date guide.

Tuner is a Hauppauge Win-tv duelHD

Ubuntu 20.04. 5.30.019.30

If you need anything else please let me know

Saen Acro

Why not start to read step by step
https://www.hauppauge.com/pages/support/support_linux.html

Daniel Morgan

Thanks for that, however, this is that's the guide I followed with no luck. I think on one of my photos it shows the terminal script were it says "unable to locate package linux-firmware-hauppauge"

Also Tvheadend shows TV tuner as silicon labs si2168

Don't know if that's generic as I would have expected to see the words Hauppauge or Win-tv DualHD as the TV tuner? Giving me the conclusion that I don't think the drivers are installed, nor can Ubuntu see the device when plugged in

Jonas Lang

Personally I’d remove the Snap version and add this PPA provided by Michael Marley to apt install from the CLI. Should make your task a little simpler too
https://launchpad.net/~mamarley/+archive/ubuntu/tvheadend-git

Daniel Morgan

Thank you I will do. In regards to the drivers and firmware for my adaptor what should I do next? Thanks

Saen Acro

Daniel Morgan wrote:
> Thanks for that, however, this is that's the guide I followed with no luck. I think on one of my photos it shows the terminal script were it says "unable to locate package linux-firmware-hauppauge"
>
> Also Tvheadend shows TV tuner as silicon labs si2168
>

> Don't know if that's generic as I would have expected to see the words Hauppauge or Win-tv DualHD as the TV tuner? Giving me the conclusion that I don't think the drivers are installed, nor can Ubuntu see the device when plugged in

You skip step with add REPO

Daniel Morgan

Ok so got the driver to install. So Linux now sees my adapter. However for the life of me I cannot install Tvheadend onto Ubuntu 16.04

I've tried all builds, guides codes. Nothing works or no packages found.

Why is it so hard to install Tvheadend?

Jonas Lang

Why are you using such an ancient version of Ubuntu 16.04. Did you look at the PPA. The builds available only go back to 18.04. I strongly suggest you upgrade your Ubuntu version to at least 22.04. Support for Ubuntu 16.04 ended in 2021.

Daniel Morgan

Is there a way I can update to just 18.04 so that I can keep my driver's for the tuner intack but be able to install Tvheadend?

Saen Acro

do-release-upgrade read documentation.

Daniel Morgan

So it looks like the highest Ubuntu that supports the card is 20.04.

All I can find is 20.04.6

Will this cause a problem with the drivers? Or would they still be recognised if already installed?

If that's so, then it looks like I can install the preferred Tvheadend builds.

Out of curiosity what's so bad about the snap version of Tvheadend?

Thanks (sorry my knowledge on Linux is very basic and it's really hard trying to figure out what mean what and what the terminology all means ha)

http://cdimage.ubuntu.com/kubuntu/releases/20.04/release/

DaveH

Daniel Morgan wrote:
> So it looks like the highest Ubuntu that supports the card is 20.04.
>
> All I can find is 20.04.6
>

> Will this cause a problem with the drivers? Or would they still be recognised if already installed?

Why do you think that a later version won't support it? The dongle is a current product and Linux generally doesn't break things - once they're supported they stay supported. The last digit is just an upgrade counter; it doesn't matter.

> my knowledge on Linux is very basic and it's really hard trying to figure out what mean what and what the terminology all means ha)

Yes, you seem to be finding a lot of problems that don't exist. Remember that documentation can be out of date but the code usually keeps on working. I'd go for 22.04 (i.e. 22.04.2 at the moment) to get longer support as Jonas already suggested.

Daniel Morgan

I'm reluctant to install the latest Ubuntu as I did that at the very beginning and the drivers and firmware from hauppauge wasn't supported. When reading their article online thats were I found their highest supported was version 21.10.

I might update to 21.10 and see if their is a Tvheadend build from Mamarley that supports 21.10. that was mus theory is:

Fairly recent OS with latest features and support

TV card firmware and drivers are supported and can be installed without compatibility issues

TV headend will install and have fairly recent features?

Jonas Lang

It’s not your inexperience with the Linux environment that is the problem here. You’re not following properly the well laid out instructions supplied here

https://github.com/b-rad-NDi/Ubuntu-media-tree-kernel-builder

As I suggested earlier, install Ubuntu 22.04 LTS and follow the link above. You need to find the EXACT firmware that matches your DVB hardware and drop that firmware file into the /lib/firmware folder.

You should find the the firmware file here under Making it Work, Firmware section. Download it. You may have to unpack the file. Copy the unpacked file into /lib/firmware. To verify it’s copied correctly just cd /lib/firmware and ls to see. https://linuxtv.org/wiki/index.php/Hauppauge_WinTV-dualHD

Remember I don’t own a WinTV Dual HD . I’m just outlining the process to you.

DaveH

Daniel Morgan wrote:

> I might update to 21.10

If you look at e.g. https://endoflife.date/ubuntu you can see that 21.10 is already out of support. So that is a very poor choice of release. Please follow Jonas' suggestions instead of trying to invent your own. He knows what works and he and others here will support you if you have any trouble when following his specific instructions.

> I found their highest supported was version 21.10

Since that release is no longer supported, it's obvious that any article referring to it is out of date!

Daniel Morgan

Jonas Lang wrote:
> It’s not your inexperience with the Linux environment that is the problem here. You’re not following properly the well laid out instructions supplied here
> https://github.com/b-rad-NDi/Ubuntu-media-tree-kernel-builder >
> As I suggested earlier, install Ubuntu 22.04 LTS and follow the link above. You need to find the EXACT firmware that matches your DVB hardware and drop that firmware file into the /lib/firmware folder.
>
> You should find the the firmware file here under Making it Work, Firmware section. Download it. You may have to unpack the file. Copy the unpacked file into /lib/firmware. To verify it’s copied correctly just cd /lib/firmware and ls to see. https://linuxtv.org/wiki/index.php/Hauppauge_WinTV-dualHD >

> Remember I don’t own a WinTV Dual HD . I’m just outlining the process to you.

Thank you, so 22.04 is installed, ive followed the first link steps, that looked to go ok. I found my model and downloaded,tranferred it into the lib/firmware folder and ran the script to see if all is ok, here is the result, does it look ok? :

tv@tv-HP-EliteDesk-800-G1-DM:~$ cd /lib/firmware
tv@tv-HP-EliteDesk-800-G1-DM:/lib/firmware$ ls
1a98-INTEL-EDK2-2-tplg.bin iwlwifi-Qu-c0-hr-b0-48.ucode
3com iwlwifi-Qu-c0-hr-b0-50.ucode
a300_pfp.fw iwlwifi-Qu-c0-hr-b0-53.ucode
a300_pm4.fw iwlwifi-Qu-c0-hr-b0-55.ucode
acenic iwlwifi-Qu-c0-hr-b0-59.ucode
adaptec iwlwifi-Qu-c0-hr-b0-62.ucode
advansys iwlwifi-Qu-c0-hr-b0-63.ucode
agere_ap_fw.bin iwlwifi-Qu-c0-hr-b0-66.ucode
agere_sta_fw.bin iwlwifi-Qu-c0-hr-b0-68.ucode
amd iwlwifi-Qu-c0-hr-b0-71.ucode
amdgpu iwlwifi-Qu-c0-hr-b0-72.ucode
amd-ucode iwlwifi-Qu-c0-jf-b0-48.ucode
amphion iwlwifi-Qu-c0-jf-b0-50.ucode
ar3k iwlwifi-Qu-c0-jf-b0-53.ucode
ar5523.bin iwlwifi-Qu-c0-jf-b0-55.ucode
as102_data1_st.hex iwlwifi-Qu-c0-jf-b0-59.ucode
as102_data2_st.hex iwlwifi-Qu-c0-jf-b0-62.ucode
asihpi iwlwifi-Qu-c0-jf-b0-63.ucode
ath10k iwlwifi-Qu-c0-jf-b0-66.ucode
ath11k iwlwifi-Qu-c0-jf-b0-68.ucode
ath3k-1.fw iwlwifi-Qu-c0-jf-b0-71.ucode
ath6k iwlwifi-Qu-c0-jf-b0-72.ucode
ath9k_htc iwlwifi-QuZ-a0-hr-b0-48.ucode
atmel iwlwifi-QuZ-a0-hr-b0-50.ucode
atmel_at76c504_2958.bin iwlwifi-QuZ-a0-hr-b0-53.ucode
atmel_at76c504a_2958.bin iwlwifi-QuZ-a0-hr-b0-55.ucode
atmsar11.fw iwlwifi-QuZ-a0-hr-b0-59.ucode
av7110 iwlwifi-QuZ-a0-hr-b0-62.ucode
bnx2 iwlwifi-QuZ-a0-hr-b0-63.ucode
bnx2x iwlwifi-QuZ-a0-hr-b0-66.ucode
brcm iwlwifi-QuZ-a0-hr-b0-67.ucode
cadence iwlwifi-QuZ-a0-hr-b0-68.ucode
carl9170-1.fw iwlwifi-QuZ-a0-hr-b0-71.ucode
cavium iwlwifi-QuZ-a0-hr-b0-72.ucode
cbfw-3.2.1.1.bin iwlwifi-QuZ-a0-jf-b0-48.ucode
cbfw-3.2.3.0.bin iwlwifi-QuZ-a0-jf-b0-50.ucode
cbfw-3.2.5.1.bin iwlwifi-QuZ-a0-jf-b0-53.ucode
cirrus iwlwifi-QuZ-a0-jf-b0-55.ucode
cis iwlwifi-QuZ-a0-jf-b0-59.ucode
cnm iwlwifi-QuZ-a0-jf-b0-62.ucode
cpia2 iwlwifi-QuZ-a0-jf-b0-63.ucode
ct2fw-3.2.1.1.bin iwlwifi-QuZ-a0-jf-b0-66.ucode
ct2fw-3.2.3.0.bin iwlwifi-QuZ-a0-jf-b0-68.ucode
ct2fw-3.2.5.1.bin iwlwifi-QuZ-a0-jf-b0-71.ucode
ctefx.bin iwlwifi-QuZ-a0-jf-b0-72.ucode
ctfw-3.2.1.1.bin iwlwifi-so-a0-gf4-a0-67.ucode
ctfw-3.2.3.0.bin iwlwifi-so-a0-gf4-a0-68.ucode
ctfw-3.2.5.1.bin iwlwifi-so-a0-gf4-a0-71.ucode
ctspeq.bin iwlwifi-so-a0-gf4-a0-72.ucode
cxgb3 iwlwifi-so-a0-gf4-a0.pnvm
cxgb4 iwlwifi-so-a0-gf-a0-64.ucode
cypress iwlwifi-so-a0-gf-a0-67.ucode
dpaa2 iwlwifi-so-a0-gf-a0-68.ucode
dvb-demod-si2168-b40-01.fw iwlwifi-so-a0-gf-a0-71.ucode
dvb-fe-xc4000-1.4.1.fw iwlwifi-so-a0-gf-a0-72.ucode
dvb-fe-xc5000-1.6.114.fw iwlwifi-so-a0-gf-a0.pnvm
dvb-fe-xc5000c-4.1.30.7.fw iwlwifi-so-a0-hr-b0-64.ucode
dvb-usb-dib0700-1.20.fw iwlwifi-so-a0-hr-b0-68.ucode
dvb-usb-it9135-01.fw iwlwifi-so-a0-hr-b0-71.ucode
dvb-usb-it9135-02.fw iwlwifi-so-a0-hr-b0-72.ucode
dvb-usb-terratec-h5-drxk.fw iwlwifi-so-a0-jf-b0-64.ucode
e100 iwlwifi-so-a0-jf-b0-68.ucode
ea iwlwifi-so-a0-jf-b0-71.ucode
edgeport iwlwifi-so-a0-jf-b0-72.ucode
emi26 iwlwifi-ty-a0-gf-a0-59.ucode
emi62 iwlwifi-ty-a0-gf-a0-62.ucode
ene-ub6250 iwlwifi-ty-a0-gf-a0-63.ucode
ess iwlwifi-ty-a0-gf-a0-66.ucode
f2255usb.bin iwlwifi-ty-a0-gf-a0-67.ucode
go7007 iwlwifi-ty-a0-gf-a0-68.ucode
hfi1_dc8051.fw iwlwifi-ty-a0-gf-a0-71.ucode
hfi1_fabric.fw iwlwifi-ty-a0-gf-a0-72.ucode
hfi1_pcie.fw iwlwifi-ty-a0-gf-a0.pnvm
hfi1_sbus.fw kaweth
hp keyspan
htc_7010.fw keyspan_pda
htc_9271.fw korg
i2400m-fw-usb-1.4.sbcf lbtf_usb.bin
i2400m-fw-usb-1.5.sbcf lgs8g75.fw
i6050-fw-usb-1.5.sbcf libertas
i915 liquidio
imx lt9611uxc_fw.bin
inside-secure mediatek
intel mellanox
intel-ucode meson
ipw2100-1.3.fw microchip
ipw2100-1.3-i.fw moxa
ipw2100-1.3-p.fw mrvl
ipw2200-bss.fw mt7601u.bin
ipw2200-ibss.fw mt7650.bin
ipw2200-sniffer.fw mt7662.bin
isci mt7662_rom_patch.bin
iwlwifi-1000-5.ucode mts_cdma.fw
iwlwifi-100-5.ucode mts_edge.fw
iwlwifi-105-6.ucode mts_gsm.fw
iwlwifi-135-6.ucode mts_mt9234mu.fw
iwlwifi-2000-6.ucode mts_mt9234zba.fw
iwlwifi-2030-6.ucode mwl8k
iwlwifi-3160-10.ucode myri10ge_eth_big_z8e.dat
iwlwifi-3160-12.ucode myri10ge_ethp_big_z8e.dat
iwlwifi-3160-13.ucode myri10ge_ethp_z8e.dat
iwlwifi-3160-16.ucode myri10ge_eth_z8e.dat
iwlwifi-3160-17.ucode myri10ge_rss_eth_big_z8e.dat
iwlwifi-3160-7.ucode myri10ge_rss_ethp_big_z8e.dat
iwlwifi-3160-8.ucode myri10ge_rss_ethp_z8e.dat
iwlwifi-3160-9.ucode myri10ge_rss_eth_z8e.dat
iwlwifi-3168-21.ucode netronome
iwlwifi-3168-22.ucode nvidia
iwlwifi-3168-27.ucode ositech
iwlwifi-3168-29.ucode phanfw.bin
iwlwifi-3945-2.ucode qat_895xcc.bin
iwlwifi-4965-2.ucode qat_895xcc_mmp.bin
iwlwifi-5000-5.ucode qat_c3xxx.bin
iwlwifi-5150-2.ucode qat_c3xxx_mmp.bin
iwlwifi-6000-4.ucode qat_c62x.bin
iwlwifi-6000g2a-5.ucode qat_c62x_mmp.bin
iwlwifi-6000g2a-6.ucode qat_mmp.bin
iwlwifi-6000g2b-6.ucode qca
iwlwifi-6050-5.ucode qcom
iwlwifi-7260-10.ucode qed
iwlwifi-7260-12.ucode ql2100_fw.bin
iwlwifi-7260-13.ucode ql2200_fw.bin
iwlwifi-7260-16.ucode ql2300_fw.bin
iwlwifi-7260-17.ucode ql2322_fw.bin
iwlwifi-7260-7.ucode ql2400_fw.bin
iwlwifi-7260-8.ucode ql2500_fw.bin
iwlwifi-7260-9.ucode qlogic
iwlwifi-7265-10.ucode r8a779x_usb3_v1.dlmem
iwlwifi-7265-12.ucode r8a779x_usb3_v2.dlmem
iwlwifi-7265-13.ucode r8a779x_usb3_v3.dlmem
iwlwifi-7265-16.ucode radeon
iwlwifi-7265-17.ucode regulatory.db
iwlwifi-7265-8.ucode regulatory.db.p7s
iwlwifi-7265-9.ucode rockchip
iwlwifi-7265D-10.ucode rp2.fw
iwlwifi-7265D-12.ucode rsi
iwlwifi-7265D-13.ucode rsi_91x.fw
iwlwifi-7265D-16.ucode rt2561.bin
iwlwifi-7265D-17.ucode rt2561s.bin
iwlwifi-7265D-21.ucode rt2661.bin
iwlwifi-7265D-22.ucode rt2860.bin
iwlwifi-7265D-27.ucode rt2870.bin
iwlwifi-7265D-29.ucode rt3070.bin
iwlwifi-8000C-13.ucode rt3071.bin
iwlwifi-8000C-16.ucode rt3090.bin
iwlwifi-8000C-21.ucode rt3290.bin
iwlwifi-8000C-22.ucode rt73.bin
iwlwifi-8000C-27.ucode RTL8192E
iwlwifi-8000C-31.ucode rtl_bt
iwlwifi-8000C-34.ucode rtl_nic
iwlwifi-8000C-36.ucode rtlwifi
iwlwifi-8265-21.ucode rtw88
iwlwifi-8265-22.ucode rtw89
iwlwifi-8265-27.ucode s2250.fw
iwlwifi-8265-31.ucode s2250_loader.fw
iwlwifi-8265-34.ucode s5p-mfc.fw
iwlwifi-8265-36.ucode s5p-mfc-v6.fw
iwlwifi-9000-pu-b0-jf-b0-33.ucode s5p-mfc-v6-v2.fw
iwlwifi-9000-pu-b0-jf-b0-34.ucode s5p-mfc-v7.fw
iwlwifi-9000-pu-b0-jf-b0-38.ucode s5p-mfc-v8.fw
iwlwifi-9000-pu-b0-jf-b0-41.ucode sdd_sagrad_1091_1098.bin
iwlwifi-9000-pu-b0-jf-b0-43.ucode skl_hda_dsp_generic-tplg.bin
iwlwifi-9000-pu-b0-jf-b0-46.ucode slicoss
iwlwifi-9260-th-b0-jf-b0-33.ucode sun
iwlwifi-9260-th-b0-jf-b0-34.ucode tehuti
iwlwifi-9260-th-b0-jf-b0-38.ucode ti
iwlwifi-9260-th-b0-jf-b0-41.ucode ti_3410.fw
iwlwifi-9260-th-b0-jf-b0-43.ucode ti_5052.fw
iwlwifi-9260-th-b0-jf-b0-46.ucode ti-connectivity
iwlwifi-cc-a0-46.ucode tigon
iwlwifi-cc-a0-48.ucode tlg2300_firmware.bin
iwlwifi-cc-a0-50.ucode ttusb-budget
iwlwifi-cc-a0-53.ucode ueagle-atm
iwlwifi-cc-a0-55.ucode usbduxfast_firmware.bin
iwlwifi-cc-a0-59.ucode usbdux_firmware.bin
iwlwifi-cc-a0-62.ucode usbduxsigma_firmware.bin
iwlwifi-cc-a0-63.ucode v4l-cx231xx-avcore-01.fw
iwlwifi-cc-a0-66.ucode v4l-cx23418-apu.fw
iwlwifi-cc-a0-67.ucode v4l-cx23418-cpu.fw
iwlwifi-cc-a0-68.ucode v4l-cx23418-dig.fw
iwlwifi-cc-a0-71.ucode v4l-cx2341x-dec.fw
iwlwifi-cc-a0-72.ucode v4l-cx2341x-enc.fw
iwlwifi-Qu-b0-hr-b0-48.ucode v4l-cx2341x-init.mpg
iwlwifi-Qu-b0-hr-b0-50.ucode v4l-cx23885-avcore-01.fw
iwlwifi-Qu-b0-hr-b0-53.ucode v4l-cx25840.fw
iwlwifi-Qu-b0-hr-b0-55.ucode v4l-pvrusb2-24xxx-01.fw
iwlwifi-Qu-b0-hr-b0-59.ucode v4l-pvrusb2-29xxx-01.fw
iwlwifi-Qu-b0-hr-b0-62.ucode vicam
iwlwifi-Qu-b0-hr-b0-63.ucode vntwusb.fw
iwlwifi-Qu-b0-hr-b0-66.ucode vpu_d.bin
iwlwifi-Qu-b0-hr-b0-68.ucode vpu_p.bin
iwlwifi-Qu-b0-hr-b0-71.ucode vsc
iwlwifi-Qu-b0-hr-b0-72.ucode vxge
iwlwifi-Qu-b0-jf-b0-48.ucode wfx
iwlwifi-Qu-b0-jf-b0-50.ucode whiteheat.fw
iwlwifi-Qu-b0-jf-b0-53.ucode whiteheat_loader.fw
iwlwifi-Qu-b0-jf-b0-55.ucode wil6210.brd
iwlwifi-Qu-b0-jf-b0-59.ucode wil6210.fw
iwlwifi-Qu-b0-jf-b0-62.ucode wsm_22.bin
iwlwifi-Qu-b0-jf-b0-63.ucode yam
iwlwifi-Qu-b0-jf-b0-66.ucode yamaha
iwlwifi-Qu-b0-jf-b0-68.ucode zd1201-ap.fw
iwlwifi-Qu-b0-jf-b0-71.ucode zd1201.fw
iwlwifi-Qu-b0-jf-b0-72.ucode zd1211

tv@tv-HP-EliteDesk-800-G1-DM:/lib/firmware$

However im stuck on what i need to do for the driver section. ive read the second link but dont know what to do with it?

Thanks again

Saen Acro

so more simple is to see with


dmesg | egrep "firmware|dvb|frontend"

Don't post images from terminal
it's more simple to post text output.

Daniel Morgan

It said frontend command not found

I just need to know to install the drivers part. The link only tells me about the driver, not what to do with it

Thanks

Saen Acro

Daniel Morgan wrote:
> It said frontend command not found
>
> I just need to know to install the drivers part. The link only tells me about the driver, not what to do with it
>

> Thanks

Haw you can make error with single line command???

Daniel Morgan

Ok, in very basic laymon terms please tell me how to install tvheadend as every instruction ive followed either errors when copying word for word or requires me to insert media:

Media change: please insert the disc labeled
'Ubuntu 22.04.2 LTSJammy Jellyfish - Release amd64 (20230223)'

in the drive '/media/cdrom/' and press [Enter]

Amd also how to install the driver?

cant make heads or tails of anything on here

Im not personally having a go at anyone i appreciate all the help but its not as simple as "do this and do that" its like riddles and puzzles you need to figure out

With more time i will learn Linux but for now just need to get this project complete and up and running

Thanks again