Can't play recordings

vistalba vistalba

Hi all

I use tvheadend in a docker container (linuxserver/tvheadend:latest).

I mounted /recordings into the container and configured it in my recording profile as direcroty.

If I record a tv stream now, it converts and save the files as set in the profile to /recordings. /recordings points to a SMB-Mount on my Ubuntu Server.

If I check, the file is on my SMB-Mount and I can play it in VLC or other applications like plex.

If I try to play it from the TVHeadend WebGUI or TVHClient on iPhone it runs into an error.

2018-02-12 22:11:57.672 [ INFO] dvr: /recordings/SomeShow/2018-02-12_21-50_SomeShow_Channel-HD.mp4 from adapter: "IPTV", network: "Networkprovider", mux: "Channel HD", provider: "Networkprodiver", service: "Channel HD" 2018-02-12 22:11:57.672 [ INFO] dvr: # type lang resolution aspect ratio sample rate channels 2018-02-12 22:11:57.672 [ INFO] dvr: 1 HEVC 1280x720 16:9 2018-02-12 22:11:57.672 [ INFO] dvr: 3 AAC-LATM und 24000 2 2018-02-12 22:12:15.804 [ INFO] subscription: 0002: "DVR: SomeShow" unsubscribing from "Channel HD" x265 [warning]: specified frame type is not compatible with max B-frames x265 [info]: frame I: 45, Avg QP:24.13 kb/s: 16529.29 x265 [info]: frame P: 219, Avg QP:25.25 kb/s: 3414.93 x265 [info]: frame B: 661, Avg QP:27.20 kb/s: 650.55 x265 [info]: consecutive B-frames: 16.3% 0.0% 0.8% 83.0% encoded 925 frames in 18.57s (49.80 fps), 2077.52 kb/s, Avg QP:26.59 2018-02-12 22:12:15.931 [ INFO] dvr: "SomeShow" on "Channel HD": End of program: Completed OK 2018-02-12 22:12:20.573 [ INFO] http: 10.32.0.1: using ticket bd6cfcc2496694d2393693f0332089b4f494d76f for /dvrfile/ce692fe4756c8b6e5188a0332f7588bc 2018-02-12 22:12:20.573 [ ERROR] http: unable to convert filename 'ASCII//TRANSLIT//IGNORE' to a safe form using charset '2018-02-12_21-50_SomeShow_Channel-HD.mp4' 2018-02-12 22:12:20.573 [ ERROR] http: 10.32.0.1: HTTP/1.1 GET /dvrfile/ce692fe4756c8b6e5188a0332f7588bc -- 500

First part is from recording... second from tring to play the file directly from the webgui. -> downloads file and open with vlc.

I also activated Configuration -> Debugging -> Debug to Syslog ... but I can't see more information in my log. So I'm not sure if it works properly.

I use utf8 as setting in recording profile also as mount option for my smb mount on ubuntu.

I can't figure out whats wrong... the file is there and can also deleted from the tvheadend webGUI... so there is no permission problem.

I also logged in into tvheadend docker container and tried to open the file on /recordings ... I can "cat" it so read permission is also work.

So now I'm really confused about that... maybe someone here has an idea or a hint how to solve this problem?

If you need some more log output or infos... just ask :) I will try to get and post it.

mpmc

Well, "2018-02-12 22:12:20.573 [ ERROR] http: unable to convert filename 'ASCII//TRANSLIT//IGNORE' to a safe form using charset '2018-02-12_21-50_SomeShow_Channel-HD.mp4'" is a bit concerning!

Do you have windows compatible filenames enabled? If not enable it.

vistalba vistalba

Yes, checkmark is enabled. Also the other one to replace all unsave characters.

mpmc

none none wrote:

> Yes, checkmark is enabled. Also the other one to replace all unsave characters.

OK - try changing Character set to utf-8.

vistalba vistalba

Characterset is already set to utf-8 (i think its the default). I also tried already to switch wo 8859-1 but in this case tvheadend only create a folder named „(null)“ and tvheadend comes unresponsive until I delete and recreate the container.

mpmc

Can you give a proper example of the filenames it's trying to create?

vistalba vistalba

Okay... yes, I can. But to be clear: writing the file to the share is working. I can also play the file with VLC player. The problem only appears if I try to play the already recorded file with tvheadend.

Examples of filename and the path:

root@tvheadend-7b57d997f9-cmgwt:/recordings/Tagesschau$ ls -lha total 5.0G drwxr-xr-x 2 1000 root 0 Feb 12 21:14 . drwxr-xr-x 2 1000 root 0 Feb 12 22:45 .. -rwxr-xr-x 1 1000 root 1.5G Feb 10 19:52 2018-02-10_19-30_Tagesschau_SRF1-HD.ts -rwxr-xr-x 1 1000 root 1.8G Feb 11 19:57 2018-02-11_19-30_Tagesschau_SRF1-HD.ts -rwxr-xr-x 1 1000 root 1.8G Feb 12 19:57 2018-02-12_19-30_Tagesschau_SRF1-HD.ts

Tagesschau = Show Name

SRF1-HD = Channel Name

tvheadend is running as root inside the container.

mpmc

That file name looks fine to me, I would open an issue & provide dvr [[traces]] / [[debugging]] info.

vistalba vistalba

okay.. i tried it with "--debug --trace -l /config/log.txt" as start options.

Got this output:


2018-02-13 21:47:04.044 [  TRACE]:thread: created thread 139663960447720 [tvh:tcp-start / 0x55e69a632060(0x55e6a230e280)]
2018-02-13 21:47:04.044 [  TRACE]:http: HTTP/1.1 GET /play/dvrfile/7fd1f4552858df1420719c0a004b7012?title=Fussball%3A%20UEFA%20Champions%20League{{Host=tvheadend.my.internal-domain.com,User-Agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36,Accept=text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,Accept-Encoding=gzip, deflate, br,Accept-Language=de-CH,de-DE;q=0.9,de;q=0.8,en-US;q=0.7,en;q=0.6,Authorization=Digest,Cookie=__cfduid=d428b3c5f172888208319578b5a6ccc341514563594; ys-api/dvr/entry/grid_upcoming=o%3Acolumns%3Da%253Ao%25253Aid%25253Ds%2525253Adetails%25255Ewidth%25253Dn%2525253A46%255Eo%25253Aid%25253Ds%2525253Acategory%25255Ewidth%25253Dn%2525253A32%255Eo%25253Aid%25253Dn%2525253A2%25255Ewidth%25253Dn%2525253A25%255Eo%25253Aid%25253Dn%2525253A3%25255Ewidth%25253Dn%2525253A64%25255Ehidden%25253Db%2525253A1%255Eo%25253Aid%25253Dn%2525253A4%25255Ewidth%25253Dn%2525253A147%255Eo%25253Aid%25253Dn%2525253A5%25255Ewidth%25253Dn%2525253A147%255E
2018-02-13 21:47:04.044 [  TRACE]:access: vistalba:vistalba [SATWRE    *], conn=0:s0:r0:l2, matched, profile=ANY, dvr=ANY, tag=ANY
2018-02-13 21:47:06.323 [  TRACE]:http: HTTP/1.1 GET /dvrfile/7fd1f4552858df1420719c0a004b7012?ticket=31f9f0c6593f2df6ac1eabb701bad95ab9f6a8c9{{Host=tvheadend.my.internal-domain.com,User-Agent=VLC/3.0.0 LibVLC/3.0.0,Accept=*/*,Accept-Language=de,Cookie=traefik-session-tvheadend=http://10.32.1.202:9981,Range=bytes=0-,X-Forwarded-For=192.168.1.172,X-Forwarded-Host=tvheadend.my.internal-domain.com,X-Forwarded-Port=443,X-Forwarded-Proto=https,X-Forwarded-Server=srv-cluster1,X-Real-Ip=192.168.1.172}}
2018-02-13 21:47:06.324 [   INFO]:http: 10.32.0.1: using ticket 31f9f0c6593f2df6ac1eabb701bad95ab9f6a8c9 for /dvrfile/7fd1f4552858df1420719c0a004b7012
2018-02-13 21:47:06.324 [  TRACE]:idnode: find node 7fd1f4552858df1420719c0a004b7012 class dvrentry
2018-02-13 21:47:06.324 [  ERROR]:http: unable to convert filename 'ASCII//TRANSLIT//IGNORE' to a safe form using charset '2018-02-13_20-30_Fussball_-UEFA-Champions-League_SRF-zwei-HD.mp4'
2018-02-13 21:47:06.324 [  ERROR]:http: 10.32.0.1: HTTP/1.1 GET /dvrfile/7fd1f4552858df1420719c0a004b7012 -- 500