Services are found but no PID after dvb-c network changes (Ziggo)

Richard Snepvangers

Hello,

This week my dvb-c provider made changes in their network. A new network scan was needed to find all channels again. All services are found, but the PID information is not available. When starting Live TV I get error:

Jan 31 15:29:17.000 Service: Subscription "192.168.10.3 [ xbmc-wk | XBMC Media Center ]": Skipping "HDHomeRun DVB-C 141028C7-1/: 570,750 kHz/NPO 1 HD" -- not enabled

To scan for channels, I had to manually add the first Mux:
Frequency: 474.000 kHz
Symbolrate: 6875 kbaud

Constellation: QAM-64

All other muxes are found, and their services. But on all channels PID information is missing. Only services on mux 474.000 are working correctly. I removed tvheadend completely and started with an fresh installation. Did not help.

I added the debug log when scanning for mux 474.000 and 570.750. I clearly see on mux 474.000 services are updated with PID's and on 570.750 not.

What can be the issue??

Softwareversions:
TVheadend: 3.4.28~geb79aee~trusty
Ubuntu: 14.04.1 LTS
XBMC: OpenElec 4.2.1

DVB-C tuner: Model: HDHR3-4DC, Firmware: 20141124


Debug log TVheadend
Jan 31 15:50:11.275 dvb: /dev/dvb/adapter1 opened frontend /dev/dvb/adapter1/frontend0
Jan 31 15:50:11.275 dvb: "/dev/dvb/adapter1" tuning to "474,000 kHz" (Initial autoscan)
Jan 31 15:50:12.539 dvb: /dev/dvb/adapter1 started dvr thread
Jan 31 15:50:12.609 viasat_baltic: install table handlers
Jan 31 15:50:12.610 uk_freesat: install table handlers
Jan 31 15:50:12.611 eit: install table handlers
Jan 31 15:50:12.612 dvb: "474,000 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:50:12.671 eit: begin processing
Jan 31 15:50:12.701 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4539" on "474,000 kHz"
Jan 31 15:50:12.701 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_453a" on "474,000 kHz"
Jan 31 15:50:12.701 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_453b" on "474,000 kHz"
Jan 31 15:50:12.702 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_453d" on "474,000 kHz"
Jan 31 15:50:12.703 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_453e" on "474,000 kHz"
Jan 31 15:50:12.703 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_453f" on "474,000 kHz"
Jan 31 15:50:12.704 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4541" on "474,000 kHz"
Jan 31 15:50:12.705 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4542" on "474,000 kHz"
Jan 31 15:50:12.706 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4544" on "474,000 kHz"
Jan 31 15:50:12.707 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4545" on "474,000 kHz"
Jan 31 15:50:12.708 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4546" on "474,000 kHz"
Jan 31 15:50:12.709 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4547" on "474,000 kHz"
Jan 31 15:50:12.710 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4548" on "474,000 kHz"
Jan 31 15:50:12.711 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4549" on "474,000 kHz"
Jan 31 15:50:12.712 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_454a" on "474,000 kHz"
Jan 31 15:50:12.713 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_454b" on "474,000 kHz"
Jan 31 15:50:12.714 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_454c" on "474,000 kHz"
Jan 31 15:50:12.715 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_454d" on "474,000 kHz"
Jan 31 15:50:12.716 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_454e" on "474,000 kHz"
Jan 31 15:50:12.717 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_454f" on "474,000 kHz"
Jan 31 15:50:12.718 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4550" on "474,000 kHz"
Jan 31 15:50:12.719 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4551" on "474,000 kHz"
Jan 31 15:50:12.720 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4552" on "474,000 kHz"
Jan 31 15:50:12.721 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4553" on "474,000 kHz"
Jan 31 15:50:12.722 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4554" on "474,000 kHz"
Jan 31 15:50:12.723 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4555" on "474,000 kHz"
Jan 31 15:50:12.724 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4556" on "474,000 kHz"
Jan 31 15:50:12.725 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4557" on "474,000 kHz"
Jan 31 15:50:12.726 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4558" on "474,000 kHz"
Jan 31 15:50:12.727 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_455f" on "474,000 kHz"
Jan 31 15:50:12.729 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4560" on "474,000 kHz"
Jan 31 15:50:12.730 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4d1d" on "474,000 kHz"
Jan 31 15:50:12.731 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4d1e" on "474,000 kHz"
Jan 31 15:50:12.732 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4d1f" on "474,000 kHz"
Jan 31 15:50:12.733 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4d20" on "474,000 kHz"
Jan 31 15:50:12.734 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4d21" on "474,000 kHz"
Jan 31 15:50:12.735 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4d22" on "474,000 kHz"
Jan 31 15:50:12.736 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4d23" on "474,000 kHz"
Jan 31 15:50:12.737 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1474000000_4d24" on "474,000 kHz"
Jan 31 15:50:12.738 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.740 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.741 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.741 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.741 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.741 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.741 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.799 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.799 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 27) updated, PCR PID changed, New elementary stream, Language changed, PIDs reordered
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed, New elementary stream, Language changed, PIDs reordered
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.800 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed, New elementary stream, Language changed, PIDs reordered
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed, New elementary stream
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 5) updated, PCR PID changed, New elementary stream, PIDs reordered
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed
Jan 31 15:50:12.801 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 11) updated, PCR PID changed, New elementary stream, Language changed, PIDs reordered
Jan 31 15:50:12.864 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 4) updated, PCR PID changed, New elementary stream, Language changed, PIDs reordered
Jan 31 15:50:12.864 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 20) updated, PCR PID changed, New elementary stream, Language changed, New CA stream, New CAID, PIDs reordered
Jan 31 15:50:12.864 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 2) updated, PCR PID changed
Jan 31 15:50:12.864 PSI: Service "HDHomeRun DVB-C 141028C7-1/474,000 kHz" PMT (version 2) updated, PCR PID changed
Jan 31 15:50:13.000 dvb: "474,000 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to Bad signal
Jan 31 15:50:13.709 dvb: "/dev/dvb/adapter1" initial scan completed for "474,000 kHz"
Jan 31 15:50:13.709 dvb: /dev/dvb/adapter1 stopping thread
Jan 31 15:50:13.709 dvb: /dev/dvb/adapter1 stopped thread
Jan 31 15:50:13.709 eit: processing cancelled
Jan 31 15:50:33.000 dvb: "/dev/dvb/adapter1" tuning to "474,000 kHz" (Autoscan)
Jan 31 15:50:33.100 dvb: /dev/dvb/adapter1 started dvr thread
Jan 31 15:50:33.169 viasat_baltic: install table handlers
Jan 31 15:50:33.171 uk_freesat: install table handlers
Jan 31 15:50:33.172 eit: install table handlers
Jan 31 15:50:33.173 dvb: "474,000 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:50:33.231 eit: begin processing
Jan 31 15:50:34.000 dvb: "474,000 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to Bad signal
Jan 31 15:50:36.000 dvb: "Roosendaal: 474,000 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:50:53.000 dvb: /dev/dvb/adapter1 stopping thread
Jan 31 15:50:53.000 dvb: /dev/dvb/adapter1 stopped thread
Jan 31 15:50:53.004 eit: processing cancelled
Jan 31 15:50:53.984 dvb: "/dev/dvb/adapter1" tuning to "570,750 kHz" (Initial autoscan)
Jan 31 15:50:56.753 dvb: /dev/dvb/adapter1 started dvr thread
Jan 31 15:50:56.822 viasat_baltic: install table handlers
Jan 31 15:50:56.823 uk_freesat: install table handlers
Jan 31 15:50:56.824 eit: install table handlers
Jan 31 15:50:56.825 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:50:57.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:50:58.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:50:59.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:00.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:01.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:02.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:03.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:04.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:05.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:06.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:07.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:08.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:09.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:10.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:11.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:12.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:13.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:13.013 dvb: /dev/dvb/adapter1 stopping thread
Jan 31 15:51:13.014 dvb: /dev/dvb/adapter1 stopped thread
Jan 31 15:51:13.014 dvb: "/dev/dvb/adapter1" tuning to "Roosendaal: 474,000 kHz" (Autoscan)
Jan 31 15:51:14.297 dvb: /dev/dvb/adapter1 started dvr thread
Jan 31 15:51:14.367 viasat_baltic: install table handlers
Jan 31 15:51:14.368 uk_freesat: install table handlers
Jan 31 15:51:14.369 eit: install table handlers
Jan 31 15:51:14.429 eit: begin processing
Jan 31 15:51:15.000 dvb: "Roosendaal: 474,000 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to Bad signal
Jan 31 15:51:17.000 dvb: "Roosendaal: 474,000 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:18.677 dvb: Configuration for mux "570,750 kHz" updated by automatic mux discovery
Jan 31 15:51:18.677 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1570750000_4bcb" on "570,750 kHz"
Jan 31 15:51:18.677 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1570750000_4bca" on "570,750 kHz"
Jan 31 15:51:18.678 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1570750000_4bc9" on "570,750 kHz"
Jan 31 15:51:18.678 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1570750000_4bcc" on "570,750 kHz"
Jan 31 15:51:18.678 dvb: Add service "_dev_dvb_adapter1_HDHomeRun_DVB_C_141028C7_1570750000_4bcf" on "570,750 kHz"
Jan 31 15:51:33.000 dvb: /dev/dvb/adapter1 stopping thread
Jan 31 15:51:33.000 dvb: /dev/dvb/adapter1 stopped thread
Jan 31 15:51:33.004 eit: processing cancelled
Jan 31 15:51:33.004 dvb: "/dev/dvb/adapter1" tuning to "570,750 kHz" (Autoscan)
Jan 31 15:51:35.824 dvb: /dev/dvb/adapter1 started dvr thread
Jan 31 15:51:35.893 viasat_baltic: install table handlers
Jan 31 15:51:35.894 uk_freesat: install table handlers
Jan 31 15:51:35.895 eit: install table handlers
Jan 31 15:51:35.896 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:37.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:38.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:39.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:40.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:41.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:42.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:43.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:44.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:45.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:46.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:47.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:48.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:49.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:50.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:51.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:52.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:51:53.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:51:53.009 dvb: /dev/dvb/adapter1 stopping thread
Jan 31 15:51:53.010 dvb: /dev/dvb/adapter1 stopped thread
Jan 31 15:51:53.010 dvb: "/dev/dvb/adapter1" tuning to "Roosendaal: 474,000 kHz" (Autoscan)
Jan 31 15:51:54.330 dvb: /dev/dvb/adapter1 started dvr thread
Jan 31 15:51:54.399 viasat_baltic: install table handlers
Jan 31 15:51:54.401 uk_freesat: install table handlers
Jan 31 15:51:54.402 eit: install table handlers
Jan 31 15:51:54.463 eit: begin processing
Jan 31 15:51:55.000 dvb: "Roosendaal: 474,000 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to Bad signal
Jan 31 15:51:57.000 dvb: "Roosendaal: 474,000 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:13.000 dvb: /dev/dvb/adapter1 stopping thread
Jan 31 15:52:13.000 dvb: /dev/dvb/adapter1 stopped thread
Jan 31 15:52:13.004 eit: processing cancelled
Jan 31 15:52:13.004 dvb: "/dev/dvb/adapter1" tuning to "570,750 kHz" (Autoscan)
Jan 31 15:52:15.791 dvb: /dev/dvb/adapter1 started dvr thread
Jan 31 15:52:15.861 viasat_baltic: install table handlers
Jan 31 15:52:15.862 uk_freesat: install table handlers
Jan 31 15:52:15.863 eit: install table handlers
Jan 31 15:52:15.864 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:16.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:52:17.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:18.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:52:19.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:20.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:52:21.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:22.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:52:23.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:24.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:52:25.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:26.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:52:27.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:28.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:52:29.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:30.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:52:31.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:32.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to No signal
Jan 31 15:52:33.000 dvb: "570,750 kHz" on adapter "HDHomeRun DVB-C 141028C7-1", status changed to OK
Jan 31 15:52:33.006 dvb: /dev/dvb/adapter1 stopping thread
Jan 31 15:52:33.007 dvb: /dev/dvb/adapter1 stopped thread
Jan 31 15:52:33.007 dvb: "/dev/dvb/adapter1" tuning to "Roosendaal: 474,000 kHz" (Autoscan)
Jan 31 15:52:33.798 dvb: Adapter "HDHomeRun DVB-C 141028C7-1" Disabled
Jan 31 15:52:33.810 dvb: /dev/dvb/adapter1 closing frontend

Richard Snepvangers

Extra information:

I can view all unencrypted channels in the HDHR3-4DC webportal. Seems to be an issue in tvheadend.

Anybody any idea's?

J Elz

Tomorrow my Ziggo will be "upgraded" to the new standards, but from what I understood QAM256 modulated channels will be set to 6900(000) baud symbolrate.

Did you set that option in your HDHomerun configuration ?

You can pick 3 QAM + symbolrate modulations in the HDHomerun config utility. It should be sufficient to set:

QAM256 6900

QAM64 6875

I will test tomorrow and let you know the results after the migration...

Richard Snepvangers

Hi J,

The issue is solved :)

I had already seen all new channels had an symbol rate of 6900. I did not know I had to configure HDHomerun config utility. I never configured this, it was running out of the box. The new symbol rate 6900 was not configured.

Original configuration:

root@homeserver:~# hdhomerun_config 141028C7 get /sys/dvbc_modulation a8qam64-6875 a8qam128-6875 a8qam256-6875

Change configuration:

root@homeserver:~# hdhomerun_config 141028C7 set /sys/dvbc_modulation "a8qam64-6875 a8qam256-6875 a8qam256-6900"

New configuration:

root@homeserver:~# hdhomerun_config 141028C7 get /sys/dvbc_modulationa8qam64-6875 a8qam256-6875 a8qam256-6900

No reboot was neccessary.

Thanks a lot for your help!!

J Elz

Hello Richard,

Indeed - i was about to report that it worked flawless for me the transition so I was quite positive it was a matter of setting the DVB-modulation properly.

Great news!

piotr w

I have a setup with 2 Philips TDA10023 adapters that worked fine. I did a new channel scan after the Ziggo update and everything worked just fine. When I booted my system yesterday (xbmc frontend) I got "no input detected". In Tvheadend removed network, muxes etc. Start from scratch but now I don't get any channels.

from the logging:

2015-02-03 20:46:07.000 subscription: 004B: "scan" subscribing to mux, weight: 2, adapter: "Philips TDA10023 DVB-C : DVB-C #0", network: "Ziggo", mux: "514MHz", hostname: "", username: "", client: ""
2015-02-03 20:46:07.000 mpegts: 356MHz in Ziggo - tuning on Philips TDA10023 DVB-C : DVB-C #1
2015-02-03 20:46:07.000 subscription: 004C: "scan" subscribing to mux, weight: 2, adapter: "Philips TDA10023 DVB-C : DVB-C #1", network: "Ziggo", mux: "356MHz", hostname: "", username: "", client: ""

2015-02-03 20:46:12.000 mpegts: 356MHz in Ziggo - scan no data, failed

Is this related to ziggo update ?

J Elz

Yes and no. You are scanning muxes which do not contain the transponder-list

Remove the network and muxes you have currently and add 1 network with

DVB-C:

Network ID: 5555

add 1mux manually

DVB-C

Frequency 474.000.000 Hz (474 MHz.)
Symbol Rate: 6875000 Symbol/s
Constellation: QAM64

FEC: Auto or 3/5

This should yield a new list of (in my case) 39 muxes and 470 services.

piotr w

Thank you @ J Elz SIR ! That worked !

piotr w

I think I'm missing some muxes, I don't get all channels. For instance RTL4 HD or BBC2 HD. Can somebody give me the settings of the muxes these channels are on ? Thanks !

Edit: rescan solved that.

Rog Konti

I'll try to figure out what I have, i'll reply tonight. I'm in the 1111 region tough. Don't know if that makes any difference. I myself can't access Nick Jr. Can you check if you have that channel? And share your settings?

piotr w

I used these settings: https://www.ziggo.nl/klantenservice/televisie-radio/installeren/frequenties-netwerknummers I have all channels now.

Rog Konti

I'm still getting the following logs for the channel Nick Jr.
2015-02-05 17:37:15.281 subscription: 0212: "192.168.178.252 [ XBMC Media Center ]" subscribing on "Nick Jr.", weight: 150, adapter: "HDHomeRun DVB-C Tuner #0 (192.168.178.33)", network: "Ziggo 1111", mux: "690.75MHz", provider: "Ziggo", service: "Nick Jr.", hostname="192.168.178.252", username="xxxd", client="XBMC Media Center"
2015-02-05 17:37:16.472 descrambler: cannot decode packets for service "Nick Jr."

2015-02-05 17:37:20.570 mpegts: 690.75MHz in Ziggo 1111 scan complete

I removed all muxes and channels. Started fresh. All other services, for so far tested, work fine!?
Any ideas?

Richard Snepvangers

Hi Rog,

Maybe something stupid, but do you have a proper subscription for Nick Jr? It is not part of the 'TV standaard' package from Ziggo, and in the logs it is not able to descramble.

Rog Konti

hmm nah, is more a decoding error. And all other cartoon channels work. Also channels from the same mux.